Privacy Policy

Last Updated: December 23, 2025

Shepherd Packaging & Container, Inc. (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website or interact with us in a business-to-business context.

1. Information We Collect

We may collect the following categories of personal information:

  • Identifiers such as name, business email address, phone number, and company name
  • Information submitted through our Contact Us or Request for Quote (RFQ) forms
  • Internet or network activity information, such as IP address, browser type, pages viewed, and interaction with our website
  • General location data derived from IP address

We collect this information only when it is voluntarily provided by you or automatically collected through standard website technologies.

2. How We Collect Information

We collect personal information through:

  • Contact Us forms
  • Request for Quote (RFQ) forms
  • Cookies and similar tracking technologies
  • Website analytics tools, including Google Analytics 4 (GA4)

3. How We Use Information

We collect and use personal information solely for marketing and customer relationship management (CRM) purposes, including:

  • Responding to inquiries and RFQ submissions
  • Providing quotes and information about our products and services
  • Sales outreach and business communications
  • Email marketing communications
  • SMS/text message communications (where applicable and permitted by law)
  • Analyzing website usage to improve performance and content

We do not collect personal information for financial processing or healthcare-related purposes.

4. Email and SMS Communications

If you provide your contact information, you may receive marketing or transactional communications from us via email or SMS.

  • You may opt out of marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.
  • You may opt out of SMS communications by replying “STOP” or by contacting us.

5. Cookies and Analytics

We use cookies and similar technologies to:

  • Analyze website traffic and usage
  • Improve website functionality and user experience

Google Analytics 4 (GA4) collects information such as pages visited, time on site, device type, and general geographic location. This information is used in aggregate form and does not directly identify you.

You can control or disable cookies through your browser settings.

6. Sharing of Information

We do not sell personal information.

We may share personal information with trusted third-party service providers that assist us with business operations, including:

  • Website hosting providers
  • Analytics providers
  • CRM platforms
  • Email and SMS communication service providers

These service providers are authorized to use personal information only as necessary to provide services on our behalf.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, use, or disclosure. However, no system or method of transmission over the internet is completely secure.

8. California Privacy Rights (CPRA)

If you are a California resident, you have rights under the California Privacy Rights Act (CPRA), including the right to:

  • Know what categories of personal information we collect and how we use it
  • Request access to the personal information we have collected about you
  • Request correction of inaccurate personal information
  • Request deletion of your personal information
  • Limit the use or disclosure of sensitive personal information (if applicable)

We do not sell or share personal information for cross-context behavioral advertising.

To exercise any of these rights, you may submit a request by emailing:

mail@shepherdpackaging.com

We may need to verify your identity before fulfilling your request, and we will respond as required by applicable law.

9. Business-to-Business Use Only

Our website and services are intended for business-to-business use only. We do not knowingly collect personal information from children under the age of 13.

10. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Shepherd Packaging & Container, Inc.
12792 Valley View St, Suite 217
Garden Grove, CA 92845
Email: mail@shepherdpackaging.com

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.